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| - I wish I could give zero stars, but that isn't a possibility. My husband and I came to enjoy a night out, which we don't do often. Since we hadn't been here before, we decided to try out this spot.
I would love to be able to give a proper review of the food, except we weren't served anything. AT ALL. The hostess sat us on the patio, gave us menus, and that was the last interaction we had with any staff member for a while. We waited almost 15 minutes, and in that time we watched numerous busboys and servers whisk by us serving all the tables around us. EXCEPT for us. Nobody came by to bring us water, ask us for our order, or even introduce themselves.
About 5 minutes after we sat down, my husband overheard one of the waitresses behind me telling another waitress that she was responsible for our table, at which point she denied, then the both of them walked away. We waited another 5 minutes before I decided to stop one of the busboys and asked him if he knew where our server us. He walked over to the hostesses to check, and we watched them talk it over, one of the hostesses referred back to the seating plan and looked back over at us, puzzled. The busboy walked away and the hostess went about her business.
Shortly after that, a gentleman, who we assume was the manager, had served the table beside us and then approached the same waitress who denied that she was responsible for us, telling her our table was hers. She rolled her eyes, exasperated and stated loudly "I GUESS", and then walked in THE OTHER DIRECTION, still complaining.
At this point, we gave up and decided to take our business elsewhere. At no point is this acceptable to any customer. We would have stayed and gave them a chance, had we not witnessed the numerous times our table got denied service. It was not only unprofessional of that specific waitress to act in that manner in front of customers, it was extremely rude and disrespectful.
We were really looking forward to dining here, especially for a special occasion that doesn't come around too often, so it was highly disappointing that our evening started off that way. To the Taylor's Landing management, you may want to re-educate your staff about proper customer service. That wasn't a good look for you, and because of this experience, it's very likely we won't be returning.
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