Ok let me start off by saying although I'm a pregnant lady, I don't expect special treatment. However, with another human growing inside you, being hungry is serious business. Thankfully, I wasn't starving when I arrived at Zipps. We were seated promptly and the waitress got our drink order right away. Unfortunately, everything went downhill from there. She did not return to our table and after 15 minutes, I got up and flagged her down to take our order. Then the wait began. Our waitress never returned to check on us. More then 45 minutes passed before she came back and said our food would be out soon. Another 15 minutes passed and still no food. After waiting over an hour for a salad and sandwich, we finally left without eating. Seriously disappointed.