We went through the drive-thru to order figured that it wouldn't take as long since there were only two cars in ahead of us. Gave our order and silence... The girl came back on and asked to repeat the order from the beginning and rushed through like I was wasting her time and she already knew. Okaaaay, why did I need to repeat from the beginning?? Rude.
Got to the window and it was another ten minute wait for two blizzards. No greeting, took my card and handed it back, no eye contact, stayed in monotone on her headset. There were three other employees in the store.
She was wiping the excess off of each cup with a dirty rag, awesome. As she was putting the lid on the 2nd blizzard, she and her co-worker pulled what looked like a hair from the cup. When she brought it to the window I asked her what she pulled from the cup and she said "it was a chocolate something...I don't know..." That was the only time her tone had any fluctuation. Will not be going back to this location again because the customer service was definitely lacking and the cashier could have cared less.