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| - This used to be the bookstore I go to if I did not want to wait for a book on Amazon. After this weekend, I will never return to this store, except for possibly returning the book I did purchase and thats just for a final "take that." So here is what happened, my 9 year old loves books and I mean loves. We probably spend about 60 bucks a month on books. We attended an author signing at the Galleria a couple of weeks ago for Brandon Mull. He writes two types of books, a children's picture book and a pre-teenish chapter book. Well B&N was at the mall selling his books, and walking around sort of keeping order at the event, which would lead you to believe that B&N had something to do with this. We waited and waited for the next two weeks until the new Candy Shop book came out. We went to B&N and found the book, there was only one. So while we were there we decided lets get the children's book too. I of course could not remember the name of the book but had a vague picture in my head. So we found the associate who is assigned to the children's section (thus she should know children's books), and my daughter says we are looking for Brandon Mull's picture book. Associate looks at us like we are speaking French. I hold up the Candy Shop book, and say "we are looking for his picture book, I dont remember the name." Associate says "a picture book?" I begin to feel annoyed, but I'm still being nice at this point. I say "Yes a picture book about this big (I use my hands to show a size), it was released October 9th ish, just a couple of weeks ago, by Brandon Mull, and it might be called something like Pyro. I really can't remember." Associate snaps back with "I know who Brandon Mull is." So I respond back with "it just came out, I really can't remember." At this point, I am expecting her to just say lets go over to my computer and look because I'm not sure. Associate returns back with "There is no book called Pyro. Its not named Pyro." I am not irritated and say back "I know its not Pyro. I said I did not know the name of the book. Its by Brandon Mull and it was just released a few weeks ago (I have expanded my timeframe because I am too irritate to count). Its the kids book. I said it was something short like Pyro." I turn to my 9 year old who really wants this book and say "You know what nevermind, lets go. I'm not going to sit here and look like an idiot when I already said many times I don't know the name of the book." Associate finally says "Where you going ma'am? I can look it up on the computer. Ma'am where you going? Ma'am I can look it up. Ma'am where are you going?" At this point I would like to put Candy Shop down and walk out of the store because this lady made me feel incredibly stupid, but instead I wait in line and purchase the book. The cashier tried to sell me the B&N card, to which I tell him I will not be purchasing that because after the experience I had in children's with your associate, I rather order all my books from Amazon. He responds back with a simply "Sorry."
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