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  • Service doesnt match their food. My family is new to the charlotte, NC area. I have had a great experience with the culture in NC. I was excited to find a BBQ place close to home and the fact it looked upscale and not like a dive. Unfortunately this place is not family friendly. The hostess set up my 2 yo and one month old daughter at the table with a smile. Two minutes later the manager got upset because this restaurant doesnt have proper car seat holders and was upset that his hostess set us up unsafely with a chair combination that we have done in restaurants a hundred times before citing insurance reasons. He then insisted that my daughter be placed on the ground. He said that a table was unsafe for a baby to be in his restaurant. I was in shock and unable to enjoy my dinner with my furious wife. I moved to a booth and put the carseat on the seat and ate in tight quarters the rest of the meal. If you want to eat at a bar, this place is good. There is no room for families. Very disappointing. We couldnt understand why a place with good food had only 4 tables full on a Saturday, but the management runs of customers. I pity the excellent wait staff. I will only consider takeout in the future from this location
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