DON'T buy your wedding cake here!! I ordered a cake here from Elizabeth, the manager. She was very nice. I text her a picture of the cake. A "naked" cake. No flowers, no fondant, very little icing. I wanted 4 layers for 150 people. Yellow cake with Bailey cream filling with fresh berries filling. She showed me the cake on display and said it would be that size. I asked the price and she quoted me $650. I said OK.
I asked about delivery. My venue was 2.7 miles away from the bakery. She said they did not have a delivery truck but that the cake would have to be assembled at the venue. So she decided that someone would indeed have to deliver and assemble it. I asked what the charge would be and she said about $50. I agreed to that charge and said if it was more to give me a call. I offered to pay in full but she said that would not be necessary. I left assuming my order was set.
She never called me back so I assumed that there was no problem. A WEEK before the wedding I called to give them my credit card number and long story short, Elizabeth now says the price for the cake is now $1,200 !!!!! With a $200 delivery charge, because one of their employees would have to use their own vehicle. She said it was a very complex cake and that it required all kinds of complex construction. She said she had called the office in Hoboken and they said that's what the charge is. I said I would have to think about that since they had almost doubled the price AFTER I placed my order and had no time to shop for another cake.
I emailed the Hoboken bakery and they said they had forwarded my email to the Las Vegas bakery and that I would receive a call from them within 48 hours. No one ever called.
So less than a week from the wedding I had to shop for a wedding cake again. Fortunately the Monte Carlo Hotel came to my rescue and made the same cake, but bigger for $650 and delivered it free.
Guess Carlos Bakery is such a big name that they don't care about my business or their reputation as a new bakery in this town. Very, very disappointed.