I happened to go in on a really nice day, and it was really busy.
Despite this, a staff member greeted me pretty quickly and helped me out with what I was looking for. He knew exactly what I was talking about even though I didn't really give him much to go on. He also didn't make me feel totally dumb for not knowing the name of the part that I needed, like every other shop I've been in. It seems like they know their stuff. I will definitely be back, and recommend newcomers!