This review is more about the lack of service than the quality of the Italian Ice I bought at Rita's.
I totally enjoyed the Italian ice and the flavors I sampled. They have regular and one or two sugar flavors. I tried the Black Chery Italian Ice and the Lemon and loved it. But, the 2nd time I visited the store on Sunday, 6/23/13 to buy a Mango Peach sugar-free ice for a friend of mine the 2 young ladies working there were not very pleasant. Every time I asked the person waiting on me a question she would look at her coworker as if she was supposed to answer for her... despite the fact that her coworker was waiting on a customer and didn't know she was expected to answer my question. They acted like working there was a punishment. I went around noon when the store had just opened so perhaps they were tired from the day before. I don't know about you but I still enjoy friendly and pleasant service.