I've taken both my sons here- one is 5 and the other is 2. This morning I had a 9:00 appointment. At 9:25 I asked how much longer we would have to wait, and they told me that another "family" was in front of us. I left and am going to find a new dentist for my kids. Another thing that I don't like is how they really discourage the parents from going back with their kids for Xrays and cleanings. I want to be with them for the whole appointment.