Can't believe how bad the service was at their original place, now it's gotten worse, 6 hours of calls to a voicemail that didn't get returned until almost closing time. When I took our RV in on Monday I was VERY SPECIFIC that we wanted it fixed. No I don't want to chat about it, no I don't care if there's a warranty, FIX IT. They were more worried about whether we had a "warranty" on the the A/C unit than actually fixing it, but didn't bother to call us for 3 days or Diometic for 4 days the same day we were to pick up our unit and the day it should have been completed.
Do you think I looked like I couldn't afford a new A/C unit, and I think they were profiling me.
I guess I should have been worried when they had none of our information in the their computer even though we have been here a few times for unsuccessful service and a purchase?
This whole RV purchase in April 2014 was a comedy of Errors, from Noel's lack of communication with us to the outright lying about the features of the Unity Leisure. Our bad for not double checking, but you would think the salesman would know his stuff and want to sell an RV to someone looking to buy.
Any warranty work was constantly passed off to, it's not covered "anymore". So much for the two year warranty.
So overall, wouldn't recommend a purchase or a service here.