Jillian and James and their team are so awesome! They made buying a house such a less stressful situation than it had started out for us. You send them a list of listings you want to go see, set up a time, and then you go see them - totally hassle-free. They work with you on writing offers - meeting you wherever is convenient for you, and discussing a good offer for the house based on what other houses have sold for recently. When our offer was accepted, they called us to congratulate us and worked with us on everything that was necessary going forward. Their assistants are amazing and will help you with absolutely everything possible. After our house closed, their assistant gave me the code to the lockbox to get my keys because James and Jillian were on a family vacation for the winter holidays and I could not get the lockbox open. My husband tried and I tried again the following morning (multiple times), so I called her back and she came over and tried and managed to open the box (this was a Saturday morning) and gave me a big hug and congratulated me! I definitely would use them again and would refer any of my friends to them. :) Thanks again!!!