We loved this place when it opened. Friendly service, good food. However, the service has struggled. We support local businesses so we hung in there through their growing pains. Tonight is final straw, 15 minutes and to get place order, twice we got up to remind her to come. One hour later, no food. We got up and asked many other severs that didn't help. Our server seemed to like to chat with other tables. After noticing part of our food under warmer for 10 mins, I ask. They tell me not all done and they are busy! They absolutely were not. Server never asked if our children wanted their food under warmer for now 20 mins. We finally ask for manager. Nine comes. We get up to go and I see her get my food out of microwave to say she's bringing mine, kids food still under warmer. We decided to go. But not before the "manager" told me I was unreasonable and could take my business elsewhere. We left at 7:45pm with hungry child.