I had to make several calls to Living Space and they finally arranged for the repair. We had to wait a few weeks before the repair man could come out. He touched up with a stain pen, sprayed some gloss and put in an additional couple of staples at the back of the TV stand. He was nice and professional. This was done in early May. I was out of the country and hence the delay on my update. Going forward, I am so hesitant in purchasing any furniture from Living Space although they have nice contemporary furniture.