Amazing customer service here! The girls were friendly and very helpful when I was looking to replace an old bag. They even looked online for an item they no longer had in stock for me. I've always been happy with MK's corporate customer service (if you ever have an issue, call their service line and you will be able to talk with a real person almost immediately!) but the girls at this location were just as great. I will definitely be coming back next time my budget allows!