My husband and I only went with this team because of the good experience we had previously with a team member. unfortunately we weren't able to work with this team member but we decided to go ahead and give them a try. The customer service lacked professionalism and poor communication in regarding the selling of our home, The level of integrity that was displayed was very disappointing and we cancelled our contract with this agency. I certainly hope that in the future this agency realizes the importance of making their clients feel appreciated and valued.