The Flamingo Garden and Falls Chapels were beautiful. I was satisfied with the Wedding Coordinator, Kristin. She was quick to respond when I was booking the venue and date however, that was probably the last time I heard from her. I've had doctor and/or hair appointments that will call and confirm a day or so prior to the reservation/appointment. You'd think that would happen with one of the biggest events of your life, but not here. I am more of a DIY-er and independent type so I didn't feel like I needed my hand held but I definitely noticed that if I had wanted that, I would have been out of luck!