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  • Didn't think I'd be reviewing a McDonald's like most people have been saying on here, but I'm finally annoyed enough to write. First off, I walk in and there's a guy texting on his phone behind the front counter and behind the shift lead. If this Corporate location is attempting to make McDonald's look more upscale and professional, then the employees should be the part as well. Texting in front of customers is unacceptable, whether on break or not. If you're on break, you should be using your cell phone in a non-public area, out of view of guests. Second, the shift lead that took my order rang up the wrong special order on my Crispy Chicken Classic because she was distracted by engaging in conversation with co-workers... which should stop completely when a guest is present. I think this location lacks accountability of its employees, and soon, it will become a free-for-all if a stop isn't put to it.
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