Service varies... There's no consistency at this location, but the bar staff are friendly. The hostess (I was there saturday night12/20/14) was somewhat cold and dismissive. She didn't smile or greet me (I was still waiting on my husband) friendly but as she walked the other guests by she had a whole different game face on and even small talked with them. So clearly, I feel a bit insulted. Anyways, the atmosphere here is good, food is okay; I had better at other Red Robins. Beer is nice and cold, and is a good location for shoppers and/or locals.