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  • Actually they are more of a 4.5 but lets get on with the review. Decided to book this place based on Yelp reviews and the central location of where we needed to be for the holidays. Right on a main street, not far from any highway you needed to get to in order to go somewhere else and just a couple of blocks from a killer mall. If you are going to stay here I recommend joining their Kimpton club thingie before you go, it will get you a few extra goodies like $10 credit for the honor bar and a couple of free drink coupons. I don't recall if the wifi was free or part of the club, do check it out and it is all over the property. The grounds are beautiful and the pools were very nice. From the moment we checked in I felt like I had made a great decision booking here. Wonderful front desk staff, everywhere I went someone would smile or in some cases hold the door open for me; it was great. And the evening happy hour of wine and hot toddies for free - hot damn! The free coffee, tea, and hot chocolate in the morning was great too. They honored all of my requests before arrival (what floor, the view, pillows) and I had absolutely no complaints about the place but one! The restaurant in the hotel! One night when we went there (Thanksgiving night to be exact) for a later evening snack as we had pigged out at relative earlier in the day, the server we had was not making me happy! He spent more time fawning over his other table like they owned him or something. Mind you, its not like the place was full considering it was a holiday night, but this guy was very neglectful, short of personality (but he was grinning his butt off at the other table), and when we wanted to pay and go we had to wait and wait until he showed up again. The food was good the service sucked! Other than the sorry service that one night, I would happily return to this hotel when we go back to Scottsdale.
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