This is my second time getting my nails done here. I got a gel mani and a regular pedi both times. First visit was great. This second visit I left a little concerned. I noticed that on the website it states that their utensils are disinfected in a heat sterilizer and should be sealed, but both times I've been here the nail technicians brought them out unsealed from the back somewhere. The guy who did my gel mani this second time around was not wearing gloves and cut a couple of my cuticles. I realized after leaving that he was not wearing gloves. He even put lotion on my hands without gloves, which is concerning in hindsight, especially given that I had a couple of fresh cuts. The manicure and pedicure were fine, however, thinking about the whole experience after the fact I've become very concerned about some of their nail technicians actually following their sanitation rules.