I want to support this place, since it's my neighbourhood spot.... but I think I've visited for the last time. A shellac mani / regular pedi took almost two hours, not because of attention to detail, but because my manicurist continuously got up to do other things without any explanation. Customer service is non existent - if anything she seemed annoyed to have customers , and frowned the whole time. Lastly, my manicure looks terrible, which is disappointing considering the $60 and amount of time I spent there. Take your money and go to the two great spots by Summerhill station - they consistently deliver.