Sad to say that even with their name Ulta brand name they were not able to do my hair with great results. I have nothing against the store at all. But sadly I paid $120 to have my hair dyed something I never asked for. I asked for my hair to be dyed a gray balayage but received something that looked like a green/blonde color. Very disappointed. Will not have my hair dyed here again. Do not trust their name.