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  • Sadly, no awesome Asian-lady salesperson to help me. Got another girl who was very rude about my exchange. Gave me a funny look when I asked about an exchange and her tone assumed I was trying to exchange used merchandise. When I told her I just came back from another Longchamps store in another country two days ago, she quickly changed her tune. Considering I bought a total of 7 Les Pliages large bags, I thought she'd be a little lenient in allowing me to exchange two bags from last season; a fact not relayed to me by the salesperson in the previous store. I bought the bags for my siblings but a few of the colors didn't work out. Nonetheless, she was completely unsympathetic and treated me like I was out of place. It was quite offensive frankly, and I would have loved to just return the whole load with the way I was treated but their no returns policy was pointed out from the get go by the snooty salesperson.
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