Was told on phone that there was no need to move any light furniture- they would move it ALL and that the coupon I had would be dealt with when technician arrived. Turned out I should have moved all furniture I could have because it was not moved! Then the guy that showed up ( with no uniform, an unmarked van and an accent so thick that we could not understand most of the quick, up-selling speak that came out if his mouth) told us that the coupon didn't apply unless he went and rented a cleaner from homedepot or grocery store- what?!?! We ended up paying over twice what add in paper advertised and he didn't move all the light furniture.
I called and was told I was wrong and that a manager would call me and then promptly they hung up the phone while I was talking. A manager never called, instead the fast talking technician with the thick accent called and raised his voice to me. DO NOT get duped into using this pathetic scamming company.