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  • The prices are decent BUT the customer service was HORRIBLE. The boyfriend and I went in for an afternoon of wheel throwing. The owner stayed in her seat and pointed where we had to go (we should have turned around an left then but I wanted to give the place a chance). I asked about the prices and she gave an sarcastic remark but we still stayed. She finally got up and gave us the clay and made sure we had all the tools we needed. I then asked an question about the wheel (b/c it had been 6yrs since I was on the pottery wheel); she had her back turn she answered my question but then she said it will come back to you. At that point my BF was ready to go to the owner was being rude and she showed horrible customer service. Once we were done we paid for the wheel throwing and I asked the owner when are we supposed to come back to glaze our items (we made like 10 items) ; she said in a week. Well a week past and I called to make sure our items were ready to be glazed before we drove back to the shop; well at first she stated she didn't have an order under my name (I put everything under my name), then she stated that she found it and she asked me how many items I had and I told her, then she stated "it's not ready and she will call me when it's ready." Well it has been over a month and she still haven't called. This place was an good idea but it is ruined by the owner having horrible customer service skills and horrible business practices.
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