I called to see if they carried a specific item, the girl who answered the phone said yes they do. I drive all the way out to Monroeville after visiting several Home Depots and Lowes stores. I get there and ask where the item was located and I was told they do not sell it. First off if you are answering the phones you should know what you sell OR transfer me to that department. Do NOT assume that your store carries something. #lackoftrainingorcommonsense