Unlike most of the reviewers here, I liked this place. I've had no problem at all with the service and I find the food to be several notches above Mandarin in terms of quality, primarily because they cook it and bring it to you immediately.
Favourite dishes: Tonkatsu [best around], tempura shrimp [still hot!], spicy salmon belly.
They've changed their name; can't remember what it's called now, but it's the same ownership, just not a franchise any more, I believe.