Went to the drive thru and waited from 9:20pm-9:40pm and no one came to check on us after we ordered our food . I had to go inside and remind them that we were still waiting in the drive thru for our food . Two cashiers and a cook just standing around , two customers sitting in the dining area already eating . No explanation was given to why we had to wait so long , my burger was soggy and cold and my husbands barbecue wrap was cold and falling apart , horrible service .