Our buying experience was wonderful. I knew what I wanted and they happened to have one. They brought the car to my home to test drive and within days the papers were ready and signed and I had my "new to me" 2012 car. It was after we took possession that the car started with issues. It was discovered within a week that there was no washer fluid in the car and I was loosing tire pressure and questioned that but I know tires are my issue after I buy the car, however, I took it in as two tires were being pumped twice daily. It was found there was a temporary stop in the one tire and a gash in the other. The temporary stop was something that should have been disclosed and wasn't. They did refund my cost on the tires which was a nice gesture and I returned to have the washer fluid topped up. Now, 3 months later my battery died. Took that in and it had a 2009 battery, on a 2012 car. It's a little frustrating when I was assured that everything was checked and taken care of and I trusted them.