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  • Sunday 11/24. Out for a Birthday lunch. Been to Joes several times at old location, but this was my first time at the new location. Missed being greeted at the door and having to seat myself. After sitting for 10 minutes without one person acknowledging the fact that we were there was very disturbing. Mind you there was 4 waitresses on, only 4 other tables in the place and two of the staff were doing their side work on the booths on each side of us. Sooo after waiting for 10 minutes I finally went up to the front register, I think it was "Joe" who appoligized and promptly came over and took our drink order. BTW, we still have no menues. When he came back to the table he did have menues in hand. Not even 20 seconds later, one of the waitresses who had been doing the sidework around us but failed to acknowledge us came and asked if we were ready to order. Ugh No, we just got our menues. Once our order was placed we thought we were in the clear until another waitress came over with a Ice Tea picture full of sugar and sat it on our table while grabbing the sugar dispenser and proceeded to fill it at our table without saying one word to us, then walked away. "AMAZING" not to mention rude. Of course when the food came everything was wonderful as always. When we received our Bill, I proceeded to the Restroom while my Friend went to pay the bill. To my surprise when I came out, he was still standing at the register. I waited another 5 minutes, so now were talking almost 10 minutes at the register while two staff members are sitting at the counter eating. I actually called their phone and a waitress came from the back with broom in hand and I told her I'm at the front waiting to pay. Joe also appeared from a side room and asked the waitress what was wrong, and she told him that we have had a horrible experience since we arrived, "JOE" I presume, groaned and walked away. The waitress did comp our Beverages without asking because she felt bad, but then to top it all off, she said we should come back when they are bussier, their much better then. Not sure if I'll give it another try!!
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