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  • Bad service, Bad Service, BAD SERVICE! NEVER HAD SERVICE THIS HORRIBLE at a PHO restaurant IN. My. LIFE! Lucky us we got a server who was in a funky mood. We were moved twice. The "green tea" was more like a lukewarm water pot that they probably had sitting there for a while. The "server" kept us waiting while people who got after us got their food before she even came around, was very rude and could not understand a word of English. Then after a good long wait, she brought us the mint etc. for the PHO and nearly spilled the soup on one member of the party, thankfully most of fell on the table (which she didn't bother to clean up). Then she gave the mint which she had tried to stop from falling by her elbow to the customers sitting behind us. She brought another soup and gave it to the wrong person, and since she couldn't speak (or was willing to speak) a word of english, she didn't mention whose order it was for. Food arrived late, and the cold teapot just sat there with the lid turned over. She finally slammed the lid close and took it and never brought any tea back. We had to ask someone else to bring us the tea. The tea that we were supposed to get with our specials never arrived until we were done with the food. Then another server came around and without asking anyone, just took our "hot" tea and replaced it with another pot. WHAT . THE. HELL???? The Pho was actually ok, but the way the service was happening and the way we totally got bad service makes me wonder what's going on in the kitchen. I WILL NEVER GO BACK TO THIS PLACE. I wish we had gone to the other other Pho place that my Vietnamese friends took me to. It's a hole in the wall but their service is waaaay better and the food is pretty damn good. Caveat Emptor!!! NOTE: Please note I mistakenly wrote this review for the one on Don Mills. This is about the Hwy 7 location in Thornhill we went there 3/16/2012 :
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