This used to be my favorite place. Even after I moved from Tempe to Gilbert, I would make the trip to Elliott Rd for the great food. Recently I've been disappointed by the customer service and food. If it was once, I would attribute it to an "off night." Every place has an occasional lapse in quality or service. When this happened for the 2nd time recently, I started to lose faith in the establishment. The owner took my order both times and charged me for food I did not receive and then last week prepared a take out entree at full price that was more like a lunch serving and the shrimp were on the scale of salad shrimp. If the owner talks any faster to expedite the transaction, it will be freaky. Maybe the restaurant isn't doing well and this is their way of boosting profit. I honestly hope that's not the case because that never works and usually back-fires. All I can say is I will not be dining at Abacus Inn on Elliott Rd any time soon. It's lost quality and value.