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  • Neat looking place, terrible customer service. I made an appointment a week ahead of time to have my car in for a simple repair - I was told it would take, at most, two hours. I bring it in on time and at first, the employee tells me to wait and stay in the car - me sitting in the car and my wife waiting with our infant. So were waiting and he never shows up to greet us. Eventually, I get out of the car and go to his kiosk, where he seems less than thrilled to see me. Begrudgingly, he takes my keys and tells me he will call as soon as its ready. So I'm at home on a Tuesday, not at work and in need of my car, waiting. After a few hours of being in limbo I call him to check on the status - he tells me they haven't even begun to work on the car yet and that they will try to get it in today... Two hours pass, three, four, five - and *boom* it's already 4pm. So they kept my car all day with no warning. This time he calls me and tells me they don't have the part for the car, even though the appointment was scheduled a week ahead of time... Ultimately, they want to keep my car over night. Just keep in mind when you come here - if you have an appointment - it basically means nothing since they seem to take walk-ins. Also keep in mind that there is probably a healthy dose of incompetence involved as well. Other Recommendations: Airpark Auto, anywhere else
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