Women's Specialty Care is like a franchise medical center. They have offices all over the Valley, and it shows. The wait times are long, and out of all of the staff I could count on one hand the number that were actually personable. The way the offices are run seems very unorganized or have a lack of communication somewhere. My doctor switched offices numerous times - from Mountain View to Summerlin. Then from one building to the other. I don't really mind the switch, but I wasn't informed of the first switch until I called to confirm my appointment. The second switch I was not informed at all until I walked up to the building and saw a sign on the door saying "We've moved!" My OB is great, which is the only reason I gave it 4 stars.
Dr. John Kelley was great. I didn't really like having a male doctor at first, but he not only reassured me and my boyfriend, he made me laugh, and he answered all my questions. His nurse was so caring and an absolute sweetheart. While I would wait for Dr. Kelley in the exam room, she would talk to me and help pass time. When it came time for me to deliver my son, he was not on call that night, but woke up at 2AM to come all the way to the hospital and deliver my son. He also came before his office hours two days later to sign dismissal papers instead of making us wait.