| rev:text
| - Im the kind of guy that balance experiences using different factors that come as a whole at the end. If the food is good but service mediocre, or if the service is great but food alright, etc . I believe there is just a few perfect places and its unfair to . But when all (or most) factors are just bad..it leaves me a very sour taste.
The food was good. Ill give them that..Average AYCE flavor. Rolls had a little too much rice but tasted pretty good and the selection was pretty big. The menu carries a lot of different roll styles and plenty of appetizers . The fish on the nigiri is not cut very thin so you get a good taste of it and they do put a little wasabi between the fish
and rice that gives a little kick as well.
The chef and the whole staff in general were very cold and simply not caring to an extent that we felt like they were doing us a favor for letting us eat there. It all started when we asked for a miso soup and never got it and the chef questioned us like we were lying.Then,I had to order my drink 3 times, and did not get one refill on it for the
whole 45 minutes they allow you to be there. Which brings me to the next point : At the 42 minutes mark our server came and dropped the check and said your time is up. I was a server so for me this was a pretty rude approach but let me explain you why I got annoyed .
While ordering our nigiri and rolls. The chef was constantly forgetting to make the items and decided to just watch some good ol' TV. I tried using my telekinetic powers to call his attention but ended up having to use the classic "excuse me" around 8 times . Then when I recited the forgotten order to him, he then proceeded to make
it wrong (cucumber on no cucumber, 1 order instead of 2, etc). At one point he decided to stop making our order and went to the back for about 10 minutes. At a place where there are clocking your time like Nazis, 10 minutes is a lot, add to those the times he was profoundly concentrated on his jerry springer episode while ignoring us. So out of the 45 minutes , we might have had a chef for around 25.
It saddens me specially when it's the service part that kills the experience which happens to be the part that you can fully control as a business. And what saddens me the most is that I cant make a funny review this time.
You might be thinking..oh there was a language or cultural barrier, but no. Ive been to places where I cant even communicate with my server but had a much more pleasant experience. Japanese, Indian, etc you name it .Its all about attitude and body language . Im sad to report I wont be coming to this joint again.
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