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| - Incredibly disappointed. Was looking forward to a wonderful night with friends.
First of all service was poor. No one greeted us as we entered, and we had no idea if we have to sit down by ourselves or have someone come and tell us where to go.
Then, when the server came to our table, she didn't even ask us if we wanted any type of drink, she just gave us water. Well, we thought, oh maybe they didn't have soda or alcoholic beverages, that's fine. Until lo and behold we look around and other tables have wine or soda with them. What? Is it because we weren't wearing coat and tie formal outfits? Idk and don't even want to know.
Then, once our orders were placed, it apparently took an hour to have our main course sent out. Did you have to get the ingredients from the grocery across town? Really?
Well, we had the bottomless curry, we got a refill, and in less than 5 minutes, out came our fill. So... What was with the one hour wait?
Then, when we asked for more water, our server forgot and we had to ask another server for it.
Then, same server was asked for our bill, took her a good 10 minutes. Didn't come back to our table, so I had to personally bring the bill and payment to the cashier which gad 3 people already waiting. Wow. I wasn't the only one bugged by the service, so were provably three other customers.
The food was good so I'm ok giving a star for that (I don't think it's possible not to give a star at all) otherwise, I'd give a negative if I could.
I hope that you work on these issues and improve your service because you do have good food.
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