I've come here a few times in the past. Normally I really like it. And even this time, I was happy with my gel manicure overall. However, the manicurist clipped the skin around my cuticles so far that I was left feeling a lot of pain during the procedure, and even the day after! My skin felt raw and it's still healing. This just surprised me because I've never experienced pain like that due to a manicure before. The people here are very nice and I was seen right away as a walk-in, but I'd just recommend that they be more careful with that part of the manicure next time.