Large portions of tasteless food. That sums up my experience there. I ordered chicken and waffles, my other dining companions ordered 2 different popular dishes and we all came up with the same synopsis. I also ordered their popular Mocha, again tasteless, watered down mocha. At least they are consistent. I was so excited to try this place. It was such a let down. My fried chicken was so carelessly under seasoned, my s'more mocha( another one of their so called special dishes) that I can only come to the conclusion that no one really cares there. I'm sorry to be harsh, but there is no other conclusion. The only reason I gave them two stars is because if you are someone that needs a lot of fat food and flavor is not that much of a big deal, you'll like it here. Sorry HH