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| - At the risk of sounding like everyone else, the only reason they got one star is because I had to give them one! First, I had my hair cut and colored here one time and the girl seemed mad my appointment was at 8 and then gave me the most bland hair I've ever had. I asked for the fringe bangs and she definitely gave me the same side swipe everyone else there had and my color was totally flat. Okay, so I decided to give them a second chance and scheduled a pedicure, manicure, cut and color for both my mom and myself. Huge mistake.
I broke my collarbone three days before the appointment and told them that when I arrived. This way, they would not turn on the chair and be sensitive to how they moved me when doing services. My $85 pedicure did not include paraffin wax, nor clipping/shaping of my nails or any sort of pumice. The girl spent her time talking loudly to another girl at a nearby station and managed to smudge both my mom and I's nails. Oh, and turned the chair on to "massage" my hugely swollen, bruised, broken colloarbone. Whatever, just get me to the hair station.
I told the girl, I want to go lighter with blonde highlights. My mom said lowlights and mostly, just cover the gray! I came out with jet black hair and my mother ended up with gray temples. My cut came out with side swept bangs and razored ends, which are TERRIBLE for thin, fine hair. My mom had some sort of long, bowl cut...horrible. They were both rude and basically wanted us out of their chairs.
At the cash register, they brought us baskets full of product they had supposedly used. Um, no, they didn't use anything but shampoo and conditioner! We paid, my mom left a huge tip and we grimaced our way out. I went to another salon to fix my hair and my AWESOME stylist there called the salon to see what they had used so she could fix it.
I could actually hear the manager screaming into the phone, saying they had no records of what had been done. That the stylist had "forgot" to write it down. Then proceded to call me a liar and demand that I go back to have it fixed by the same stylist. Uh, no thanks, chief.
DO NOT USE THIS SALON EVER. I would suggest box color before these hair Hitlers.
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