If you love volume lashes this is NOT the place to get them done. They only do 2-4D and it takes 2+ hours. Their work does not pop like volumes should b/c the fans are inconsistent (feedback from other estheticians I consulted with). I had 3 appointments (hoping for improvement) and paid a premium for work that was below average. More practice or classes are required. It should not take 2+ hours to do a 3 week fill and yes, I have good retention (I don't wear makeup). Their classic lash work looks good but again, NOT the place to get volume lashes.
My response to Michelle: Thanks for the call out that your location does basic volume lashes. You're right, I am used to 'Russian' which is what I've gotten at other locations. My Russian fills (hand-made fans too!) still don't take as long as it did when I got basic volume done by your estheticians. So that, and the feedback from other estheticians about their inconsistent fans implies more training/practice is required.