This was our first visit---and our last! All 5 of us ordered lunch. Chicken salad sandwich, mediocre , French dip , average. Biltmore chicken sandwich , no flavor, unless you count the paper from the cheese which was inadvertently left on the sandwich! The waitress said "oh sorry "! Later we asked for the manager and told him about the paper. His reply was "oh, I heard about that". I feel he should have come over as soon as he was told by the waitress and apologized. He did offer to remake it, (too little, too late). They finally did remove it from the bill . Not looking for a free lunch, just a good one.