My family is new to the area.
My nine year old daughter is missing one of her immunizations, so I called up the office to schedule an appointment to get the shot. The front desk told me I needed to "sit down with the doctor and discuss an immunization plan" before they would schedule my daughter for the shot. This knowing my daughter is all but finished with her shots.
Are you kidding me? Take additional time off work and pay to sit in a doctor's office to "talk" about getting the shot, then come back again and pay again to actually get the shot? I'm trying to get my daughter's last shot finalized, not ask for permission to do so.
Very patronizing and dismissive.