I was very excited to come here for Christmas Dinner with the family. Unfortunately the experience was really disappointing. The men's room has a gaping raw hole in it. The carpets are very visibly dirty and that's just the start. 3 of the people at my table wanted to order the surf & turf but unfortunately they were out of lobster. Very disappointing. They left my water glass empty for 30 minutes. They didn't bring our wine out with dinner as requested. Had to ask for it(again) On the positive end we were seated within 10 minutes of our reservation at 6:30. I was going to get a manager and complain but all they would offer is some money off the bill or some lame excuses. We still took very good care of our water tipping 30%. It wasn't deserved, but it is Christmas after all. We'll be going to Morton's in the future. Skip this place. It's not worth the price.