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  • I was in the market to buy a car at first this dealership seemed legit. I found a car that I really liked and in my price range. Roberto the manager or whatever he is ran the credit and said I was pre approved. He said I needed to give 5,000 dollars down cause the bank would only finance 6,500 . I asked him if he would be able to take the car of the market that I would be back on Monday with most of the down payment if not all of it. He said 300.00 would hold it till Monday. I gave him 300 and was back on Monday only had 1,400 to put towards the car. Roberto said that was fine he would hold the car till I can come up with the rest. I worked extra hours and borrowed from family members to get the rest of the down payment. Exactly one week later I finally was ready to pick up my new car. I called Roberto he told me to go in and fill out the paperwork. The person I had co signing felt that something wasn't right and backed out of the deal. Roberto said no worries he can get me approved alone. One week passed and excuses after excuses for why the deal won't go through. I told him I wanted my money back and again excuses. My favorite one was the owner was out of the country a month. I was beyond mad at this point I was counting on people for rides late to work things could not have been any worse. It had been 3 weeks that I had been asking for my money back. I went back to the dealership and wasn't gonna take no for an answer. I go in and Roberto is in his office with a customer and of respect I kept quiet until they were gone. He asked me to step outside to talk, he confessed to spending the last 3,000.00 I gave him. He begged me to please not tell his boss that he planned to put that money back when he got his taxes. He said that he didn't expect the deal to fall threw and for co signer to back out at the last minute. He had the nerve to say he was a single parent and had a little girl to raise all alone. He said he would pay me in one week and I believed him. After two weeks I had finally reached my limit and went back to the shop this time the owner and Roberto were both there. I had no intention of even speaking to Roberto at this point I wanted to speak to Hakiem and I wanted my money back. I explained to him what was going on. He called Roberto into the office and asked him if it was true. I couldn't believe that after 6 weeks of lies and promises he had the audacity to deny what he had done. When I told Hakiem I have the receipt and an audio video to prove my allegations he asked to hear the video. The look on Roberto's face when I played the video was priceless. I kind of felt sorry for the guy but his boss is more of a jerk and a thieve than his employee. He was rude and said this wasn't his problem that it was between Roberto and I. He said he would not be responsible for other people's actions. He is the owner of this so called business and he won't take responsibility. The police were called got a case number, I reported to the BBB, Attorney General has been notified. I don't know what else to do. It's like nothing happened they go on with there lives Roberto still has his job and I am still carless and out three grand... H. Salazar
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