I went to the Paul Mitchel School in Charlotte with 2 of my roommates on 2/7 and all 3 of us experienced horrible results. These students have no idea what they are doing! My stylists matched me with the wrong hair color causing my hair to come out 2 shades darker and she didn't properly wash out the hair color from my roots. We booked our appointments at 2:30 and they weren't done until 5:30. My stylist didn't even properly style my hair because she claimed she didn't have enough time. You know you received a horrible service when you come home and you rush in the shower to wash your hair because there's dried gunk stuck in your hair roots from the hair color. It was nasty. One of my other roommates has African American hair and they had no idea how to work with that. Also, their hair treatments leave your hair really dry. Save your money and see a professional, at Paul Mitchel they have no idea what they are doing.