Back in February 07, 2018 I wrote an email to Eric saying that my fiance and I were in the process of gathering quotes and wanted to get a spool done in our backyard. Eric reached out to me within a reasonable amount of time and told me the Vince will be reaching out to make an appointment. Vince ended up making an appointment for 1 pm on a weekday. The day of the apoitment itself Vince calls at 11 am saying he is going to stop by at 12 instead of 1.I never answered the phone he left a VM I got a little annoyed at this just because 1. I got woken up to him messaging me once and calling twice. 2. I work a late swing shift and do not usually wake up until after 12 and my fiance works graveyard. Even though I didn't answer he still decided to show up at 12. Thankfully at 1130 I decided to get up and get ready just in case he decided to show up at 12 without my approval. Even though I was irritated already at that time with Everclear professionalism and the fact they can't honor an apt time I was thinking if they give a reasonable quote I'll still consider them. Vince came out took some measurements said that he would get back to me within two weeks but it's now March 11 and I still haven't heard from them. Everclear's lack of professionalism is upsetting.