I love our little airport. Getting through security has always been a breeze (I've waited maybe 10 minutes during the holidays, but that's the absolute longest), the staff is always friendly, and on this occasion they were really showing their customer service skills by sending an agent down the line to see if anyone had TSA pre-check to get the line moving even faster. The guy actually seemed stressed out that we were going to wait five minutes before getting to the front. To solve the "problem" they opened up another line so that more IDs were getting checked at the same time. Never change, Madison TSA.