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  • Yes, this is a Pizza Hut.. that does not give excuse for poor customer service. They are usually OK if you order for pickup.. I've had a couple hiccups, but nothing dramatic. However, if you're seeking delivery look elsewhere. I wish I could say there has been at least once there was no issue. Today I'm done with them!! I'm done even ordering for pickup. That means not only does this location lose my business, but Pizza Hut in general. The next most convenient places we enjoy would be Jets Pizza (always great delivery service) and Little Caesars. Today they sent the delivery man with ONLY the wings.. 3 pizzas, breadsticks and cinnamon sticks missing. I politely called to verify they would make sure my pizzas were fresh and SEND NEW WINGS. I was assured the pizzas just came out of the oven and it was simple miscommunication. That couldn't be further from the truth. They told the delivery guy I said I DIDN'T WANT fresh wings and sent my order out the door. And it showed up too gummy and lukewarm to be fresh. Mushrooms don't lie! STILL.. I do have to admit, this isn't as bad as the time a delivery guy went missing with my order. That time, I had to pick up my own order 3 hours late AND the store didn't refund anything. Even the delivery fee. Nor did they offer compensation of any kind. Honestly, I may not have even left this review if the general manager had returned my phone call in an appropriate amount of time. I really prefer to handle things more discreetly
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