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  • I ordered an iced coffee. I waited patiently for over 10 minutes. Watched the girl make a few blended drinks for other people. I try not to blurt out & interrupt them because i assume these drinks are coming out in some sort of order. & ive been standing right in front of the counter where they clearly keep looking at me. Finally, when there are no more cold drinks to be made the barista asks me what I'm waiting for. Makes me tell her my whole order as if she's never seen a ticket for it. It takes all of 20 seconds to make & she hands it to me without even a "thanks for your patience". So I say to her "that was a really long time to wait for this" she looks me straight in the eyes & says "yeah....I saw you standing there. That's why I asked what you needed. Sometimes tickets don't print." She shrugs & stares at me. No apology, nothing. I left highly annoying. I really shouldn't be annoyed over coffee, but I am. Even if you don't care about customer service- at least pretend to care. Offer a lame "sorry about the wait" even if you don't mean it.
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