I went in for a 60min massage with Jess who was very friendly and made the experience enjoyable. She does have a heavy hand so if you're looking for someone that can be firm she's the one I usually have to ask if they can add more pressure but this time I didn't have to ask once. I was having problems sleeping and getting comfortable until last night I slept so good. My back and my hips felt so much better. Thanks Jess!! The receptionist didn't seem like she wanted to be there and she spoke very low other than that the waiting room Had comfortable couches and was relaxing. The room itself was clean and relaxing. I will be returning.